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Support Portal
How can we help?
Find answers to common questions, or reach out to our team for help with setup, billing, and privacy.
How do I get the best connection speed?
Use the WireGuard protocol and pick the server location with the lowest latency — usually the one geographically closest to you.
Is VPN Duo compatible with public Wi-Fi?
Yes. VPN Duo was built to secure public hotspots with AES-256 encryption, so your data stays private on any network.
Do you log user activity?
No. We operate under a strict no-logs policy. We do not track, collect, or store any information about your browsing history or traffic.
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44/1 Chamelibag, Shantinagar, Dhaka - 1217, Bangladesh